Terms and Privacy Policy

1 Definitions and Application of the Terms and Privacy Policy

1.1 The content of this page entitled ‘Terms and Privacy Policy’ are referred to as the ‘Terms’.

1.2 Section 3 of the Terms is referred to as the ‘Privacy policy’.

1.3 This website (the ‘website’ or ‘Site’) is operated by Interview Advantage Limited, a company incorporated in England and Wales under the Companies Act 2006 with registered number 08743385 and having its registered office at 8 King Edward Street, Oxford OX1 4HL (‘Interview Advantage’). The terms ‘we’ and ‘us’ refer to Interview Advantage. By accessing or using the website you agree to be legally bound by these Terms which shall take effect immediately on your first use of the website. If you do not wish to be bound by the Terms then please do not use the website.

2 Disclaimers and Limitation of Liability

2.1 This website is controlled and operated by us from our offices in England. We make no representations that the Site or its content comply with the laws of countries outside the United Kingdom.

2.2 We are not responsible for the availability or content of any third party sites that are accessible through the Site. Any links to third party websites from the Site do not amount to any endorsement of that site by us and any use of that site by a User is at his own risk.

2.3 The Site and all materials and information thereon, (including the information, names, images, pictures, logos and icons regarding or relating to us, our products and services (or to third party products and services), is provided on an ‘as is, where is’ basis. To the fullest extent permitted by law, we exclude all representations, warranties and endorsements (whether express or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. We do not guarantee the timeliness, completeness or performance of the website or any of the content. While we try to ensure that all content provided by us is correct at the time of publication no responsibility is accepted by us for any errors, omissions or inaccurate content on the website.

2.4 Nothing in the Terms limits or excludes our liability for death or personal injury caused by our proven negligence. Subject to the previous sentence, we shall not be liable for any consequence, loss or damage of any nature whatsoever and howsoever arising (whether such damage or loss was foreseen, foreseeable, known or otherwise) out of or in connection with the viewing, use or performance of the Site or its content, whether due to inaccuracy, error, omission or any other cause and whether on the part of us or our servants or agents, or any other person. This consequence, loss or damage shall include (but not be limited to) loss of data, loss of revenue or anticipated profits, loss of business, loss of opportunity, loss of goodwill or injury to reputation, losses suffered by third parties or any indirect, consequential, special or exemplary damages arising from the use of the Site regardless of the form of action.

2.5 We do not warrant that the Site or any aspect of it will be uninterrupted or error free, that defects will be corrected, or that the Site or the server that makes it available are free of viruses or bugs. All users of the Site acknowledge that it is their responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy their particular requirements for the accuracy of data input and output.

2.6 Users of this Site are responsible for ensuring that their computer systems meet all relevant technical specifications necessary to use the Site and that they are compatible with the Site. Users also understand that we cannot and do not guarantee or warrant that any material available for downloading from the Site will be free from infection, viruses and/or other code that has contaminating or destructive properties. Users are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy their particular requirements for the accuracy of data input and output.


Our Privacy Policy is shown below and reflects the requirements of the GDPR (May 2018), which regulates the processing of personal data relating to you and your various rights in respect of your personal data. We would like to reassure you that any personal data you provide will be treated in complete confidence.

The information below is to provide you with an explanation of what personal data we hold, how we use it and your rights regarding the personal data we collect about you. Please read it carefully:


Contact details – which include: name, email & other electronic addresses, organisation and telephone numbers.

Notes will be taken during consultation sessions and may include ‘sensitive personal data’.

Sensitive personal data

The Data Protection Act (GDPR 2018) gives special protection to sensitive personal data which will include information relating to health or sex life, race or ethnic origin, political beliefs or membership, philosophical or religious beliefs, trade union membership and information about the commission of offences and related proceedings. You should only provide this if you agree to us holding this information. This data is used only by Interview Advantage Ltd and is not shared with any third parties. We outline why we need this data and how it is used below.

Employees & Associates

Interview Advantage Ltd may collect information on Employees such as your name, contact details, address, date of birth and details of previous employment. If you provide details of a referee it is your responsibility to make sure that the person is aware that you have forwarded his/her details for these purposes.


The information we collect allows us to:

  • Contact you
  • Keep in touch regarding day to day matters
  • Make payments to you
  • Administer our websites
  • Provide Customer Services
  • Engage in discussions during consultation sessions


Contact details – Lawful Basis = Consent: you the individual have given clear consent for us to process the personal data for a specific purpose.

Consultation Notes – Lawful Basis = Consent: you the individual has given clear consent for us to process the personal data for a specific purpose.

Employee bank details – Lawful Basis = Contract: the processing is necessary for the contract we have with you.

Consultation Notes – Lawful Basis = Consent: you the individual has given clear consent for us to process the personal data for a specific purpose.


We will not share your personal data with any third parties. We may however disclose your personal data when we believe this is required by law, to enforce or comply our terms and conditions or to protect the rights of Interview Advantage Ltd.


Your personal data will normally be held for a period of no longer than 5 years after you have concluded your relationship with Interview Advantage Ltd and will be destroyed/deleted at this time unless agreed otherwise.


You have the right to access the personal data that is held about you by MHWA and can request at any time that the information be added to, modified, restricted/suppressed or deleted. You also have the right to ask Interview Advantage Ltd to stop communicating with you. You can do this verbally or in writing.


Your personal data will be securely stored to avoid accidental loss and unauthorised access, use, alteration or disclosure and we have implemented reasonable technical and organisational measures designed to secure your personal data.


You can contact MHWA using the following email address to discuss any matters relating to our privacy policy and to enforce your rights regarding your data.


Links to other websites

Our websites may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.


We use cookies to collect information about how you use our website, to maintain, provide and improve services and provide site users with a better experience. Cookies are small text files that are placed on your computer by websites that you visit

Our website contains a cookie consent banner that appears upon your first visit to the site. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.  Information on deleting or controlling cookies is available at www.AboutCookies.org.

If you want to delete any cookies that are already on your computer please refer to the instructions for your file management software to locate the file or directory that stores cookies.  Our cookies will have the following file name – svSession, hs, incap_ses_${Proxy-ID}_${Site-ID}, incap_visid_${Proxy-ID}_${Site-ID}, nlbi_{ID}, XSRF-TOKEN, smSession

Changes to our privacy policy

We will ensure that an up to date version of our privacy policy is available to access on this page.  We will review on a regular basis and update when necessary. We suggest you regularly review the information to ensure that you are clear on what information we collect and how we use it.

Data Controllers & Processors

Interview Advantage Ltd Company Directors.

4 General

4.1 All notices shall be sent by e-mail. Notices are to be sent to us at [email protected] We shall send notices to users at the e-mail address provided to us by them. Notices will be deemed received 24 hours after the e-mail is sent. If a user changes his e-mail address he must notify us immediately.

4.2 If any provision or term of these Terms shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from them and shall be deemed to be deleted from them.

4.3 Any failure or delay by us to exercise or enforce any right in these Terms does not waive our right to enforce that right.

4.4 These Terms and the use of the Site are governed by English law and the parties submit to the exclusive jurisdiction of the English courts.